Frequently asked questionsadmin
Relax and put your feet up – we’ve all the answers for you here…
Both of our skincare clinics are in London and located within Toni & Guy salons. You’ll find directions and a location map for Eden Skin Clinic Kensington here
and our Wimbledon skincare clinic here
Some of our anti-ageing and skincare treatments are only available at our flagship Kensington clinic at Gloucester Road.
And if you have any queries, no matter how small, please just give us a call. We’d love to hear from you.
We just need 24 hours notice to cancel a booking. Please use call the appropriate clinic – Kensington (Gloucester Road) on 020 7584 0115 or Wimbledon on 020 8879 9812
We are always contactable so just keep us posted.
Most skin and anti-ageing treatments don’t require any special after care. In fact, you can re-apply your make-up immediately after a Venus Freeze treatment.
A handful of treatments require after care, and we will explain this to you within your appointment and answer all your questions.
The majority of our treatments are pain free and risk free, in fact some of them are so soothing you can’t believe they are so effective – until you look in the mirror.
However, discomfort levels vary from person to person. During the I2PL treatments, some clients experience a small amount of discomfort, similar to a warming sensation after a day at the beach. Just call us if you have any concerns and we will discuss the procedure in-depth with you and allay any concerns.
Generally you won’t need to prepare for a treatment. If you’re having an Ellipse I2PL Hair removal or specialist skin treatment a therapist will explain the procedure to you when you book your consultation.
The Venus Freeze treatments require no preparation, and no after care. You can find out more about our Venus Freeze treatments here.
Treatments take between 15 minutes and 1 hour depending on the area you are having treated.
You can find out more about our anti-ageing and skin tightening Venus Freeze treatments here.
You can book online here
for both our Kensington and Wimbledon skin clinics.
Or call Kensington on 020 7584 0115 or Wimbledon on 020 8879 9812 and we’ll help you select the right treatment for you.
Visiting us? You’ll find directions and a location map here for Eden Skin Clinic Kensington here and our Wimbledon skincare clinic here.